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PRIVACY POLICY

With this privacy policy, we want to let you know the importance that TERAVISTA TECHNOLOGIES, SL gives to the processing of your personal data. To fulfill this objective, we will try to expose in a transparent and clear way the different ways and means by which we collect, process and use your data.

In addition, we put at your disposal different communication channels so that you can, if you wish, send us any questions in order to find out about the treatment to which we submit your personal data, thus giving you full control over them.

The use of this website implies acceptance of all the terms set forth in this privacy policy, so we ask you to read it carefully before accepting them.

TERAVISTA TECHNOLOGIES, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices.

As a user, you guarantee that the data you provide us is accurate, authentic and truthful, committing to keep it duly updated. TERAVISTA TECHNOLOGIES, SL is exonerated of all responsibility regarding the lack of accuracy of the same.

The language used on this website will be English, TERAVISTA TECHNOLOGIES, SL is not responsible for the consequences that may arise from the misunderstanding of the language by the user or from erroneous translations that may be made of the text presented here.

 

NOTICE TO MINORS

With the current regulatory changes, we inform you that in the event that it is less than fourteen years, It is mandatory to have the consent of parents or legal guardians for the processing of your personal data.

In no case will data related to the professional, economic situation or the privacy of the other members of the family be collected from the minor, without their consent.

If you are under catorce años and you have accessed this website without notifying your parents, you should not register as a user.

 

REGULATORY FRAMEWORK

TERAVISTA TECHNOLOGIES, SL has adapted its website www.wispcontrol.com to the demands of the new Organic Law 3/2018 Protection of Personal Data and Guarantee of Personal Rights (LOPDGDD).

It also complies with the Regulation (UE) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (RGPD), as well as with the Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

 

RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA

 

Social denomination TERAVISTA TECHNOLOGIES, SL
NIF B42586040
Email administracion@wispcontrol.com
Telephone 627586564
Home C/DOCTOR CARO, N45, 03201. ELCHE

 

PRINCIPLES THAT WE APPLY TO YOUR PERSONAL INFORMATION

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

 

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

 

  • Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.

 

  • Principle of limitation of the conservation period: The data will be kept for no longer than is necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those inactive records for a considerable time.

  • Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all the necessary precautions to prevent unauthorized access or improper use of our users’ data by third parties.

 

 

DATA COLLECTION: PURPOSE / LEGAL BASIS / DEADLINES

CONTACT FORM / EXERCISE OF RIGHTS
Purpose

Manage requests, respond to doubts, complaints and comments about the services provided through our website.

 

Legal basis

The legal basis is legitimate interest to carry out the resolution of your queries or claims.

In the event that you get in touch to resolve an incident that has to do with an order, the legal basis will be that of execution of the sale contract.

In the case of a query to carry out the exercise of any of your rights, the legitimacy of the applicable treatment will be that of compliance with legal obligations on our part.

Conservation period It will be the necessary to carry out the management and resolution of your request.
Required data Name, E-mail, Telephone.
Category Category
Assignments There may be assignments to web hosting companies (see assignment section)

SUBSCRIPTION FORM (NEWSLETTER)
Purpose

Management of the subscription to our newsletter that may contain promotions, offers, news, news and other information that we think may be of interest to our clients.

Please note that this data processing may involve the analysis of your user profile based on your preferences and tastes.

Notifications will be sent by the specified electronic means or postal mail.

Legal basis The legal basis for the present treatment of your data is express consent that you accept prior to the registration being effective, by checking the acceptance box of the conditions of this privacy policy.
Conservation period The conservation period will be indefinite, until you decide to exercise your right of opposition / cancellation through the channels enabled for this purpose.
Required data Email
Category Category
Assignments

There may be assignments to web hosting companies (see assignment section)

There may be assignments to email marketing companies (see assignment section)

YOUR RIGHTS AND HOW TO EXERCISE THEM

 

Right of access Be informed of the data that we handle about you.
Right of rectification You can rectify, correct, update or complete any information that you consider inaccurate regarding your person.
Right
suppression
You may request that your personal data be removed from our system.
Right of opposition You may oppose the processing of your personal data unless the legal basis of these is that of legitimate interest or the exercise or defense of possible claims.
Right to limit treatment You can request the limitation of the processing of your personal data, in this case, they will only be kept for the exercise or defense of claims.
Right to the portability of your data In the event that it is technically possible, you may request the portability or transfer of your personal data to another data controller.

 

You can carry out the exercise of your rights, by sending an e-mail to the address administracion@wispcontrol.com, indicating as Subject: “Data Protection Law Rights”, and identifying yourself by means of your ID or equivalent document.

 

The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data concerning them violates the Regulation.

SECRET AND SECURITY OF DATA

From www.wispcontrol.com we undertake to treat your personal data always according to the purpose for which they have been collected, and not to use them for a different purpose unless you give us consent to do so.

 

TERAVISTA TECHNOLOGIES, SL has adopted and installed all the organizational and technical measures at its disposal in order to avoid improper use, unauthorized access by itself or by third parties or alteration of your personal data.

Regarding the confidentiality in the processing of your personal data, TERAVISTA TECHNOLOGIES, SL undertakes to take the necessary measures to guarantee that access to personal data by both its own personnel and collaborators or service providers will meet the requirements security necessary in accordance with the provisions of current data protection regulations.

 

Despite all this, TERAVISTA TECHNOLOGIES, SL cannot guarantee the absolute impugnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties. In the event of a security breach, TERAVISTA TECHNOLOGIES, SL will follow the incident notification protocol developed for this purpose.

ASSIGNMENTS TO THIRD PARTIES

In order to fulfill the purposes described, in some cases it is essential that we transfer part of your personal data to collaborating companies / freelancers.

All of them comply with the legal requirements to guarantee an adequate level of security when processing your personal data, giving guarantees of this through the acceptance of contracts or certifications:

  • Standard contractual clauses (contracts of treatment managers)
  • Adhered to the certification Privacy Shield (for service providers in territories outside the European Economic Area whose legislation requires a lower level of protection)

 

Technological services

PYME UP

1&1 IONOS

Hosting and maintenance of the web.

Hardware maintenance and systems administration.

Financial entities SEVERAL Management of payments, collections and returns.
Marketing / advertising

MAILCHIMP

 

Management of subscription and sending of newsletters.

Re-marketing management.

Advising / consulting ZENIT CONSULTORES DEL LEVANTE 2017 SL Advice and audits.

 

You can contact us at any time if you want to know more detailed information about our service providers, through the channels enabled for this purpose.

 

REMARKETING

Legitimate basis The legal basis is the Express consent by the User as long as he accesses the web and accepts this Privacy Policy. When purchasing a product or service.
Conservation period Undefined. Until the User disables the use of cookies or device identifiers.
Category IP
Assignments

Google Ads

Facebook Ads

Different channels for use:

 

Display advertising When a User accesses the website. You will find banners of our brand with personalized messages depending on the products or services of your interest.
Ads on social networks. Advertising interfaces on social networks, such as Facebook Ads, allow us to use the information we already have about users to be able to target ads only to those who have already interacted with our brand.
Email marketing. Through advertising campaigns by means of personalized email (mailings) for users who have left a half purchase or want to receive information about products or services of interest to them. By prior consent

 

Privacy policy updated: 09/09/2019