{"id":32285,"date":"2020-09-16T13:47:41","date_gmt":"2020-09-16T13:47:41","guid":{"rendered":"https:\/\/wispcontrol.com\/technical-support\/"},"modified":"2020-09-16T13:47:46","modified_gmt":"2020-09-16T13:47:46","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/wispcontrol.com\/en\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.17.2&#8243;][et_pb_fullwidth_image src=&#8221;https:\/\/wispcontrol.com\/wp-content\/uploads\/2018\/11\/PLATAFORMA-WISPCONTROL-IMAGEN-3.jpg&#8221; _builder_version=&#8221;3.17.2&#8243; custom_css_main_element=&#8221;height:50vh&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; custom_padding=&#8221;29px|0px|0|0px|false|false&#8221; top_divider_color=&#8221;#0c71c3&#8243; top_divider_height=&#8221;214px&#8221; bottom_divider_color=&#8221;#0c71c3&#8243;][et_pb_row _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; header_font=&#8221;Rubik||||||||&#8221;]<\/p>\n<h1 style=\"text-align: center\"><span style=\"color: #0c71c3\">TECHNICAL SUPPORT AND HELP<\/span><\/h1>\n<p><span style=\"font-size: large\">We are here to help you, we have the best professionals to deal with any doubts or queries you may have regarding the correct functioning of WISPCONTROL and your network.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;3.17.2&#8243; custom_padding=&#8221;5px|0px|50.5938px|0px|false|false&#8221;][et_pb_row _builder_version=&#8221;3.17.2&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.12.1&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Rubik|500||on|||||&#8221; header_2_text_color=&#8221;#ff8f00&#8243; header_2_font_size=&#8221;14px&#8221; header_2_font_size_tablet=&#8221;42px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;Rubik|500|||||||&#8221; header_3_font_size=&#8221;33px&#8221; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_3_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221;]<\/p>\n<p><span style=\"color: #0c71c3;font-family: Rubik, Helvetica, Arial, Lucida, sans-serif;font-size: large;letter-spacing: 1px;text-transform: uppercase\">Customer service<\/span><\/p>\n<p>The <strong>Customer Service<\/strong> team will solve all your doubts and advise you based on your needs.<\/p>\n<h1><span style=\"font-size: large;color: #0c71c3\"><strong>CONTACT<\/strong><\/span><\/h1>\n<p><strong>E-mail:<\/strong> <a href=\"mailto:info@wispcontrol.com\">info@wispcontrol.com<\/a><\/p>\n<p><strong>Telephone: <\/strong>966061140<\/p>\n<p><span style=\"color: #0c71c3;font-size: large;font-family: Rubik, Helvetica, Arial, Lucida, sans-serif;letter-spacing: 1px;text-transform: uppercase\">COMMERCIAL MANAGEMENT<\/span><\/p>\n<p><span style=\"font-size: 16px\">They also have<\/span><strong style=\"font-size: 16px\">commercial attention<\/strong><span style=\"font-size: 16px\"> to help you decide which solution you need.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/wispcontrol.com\/en\/contact\/&#8221; button_text=&#8221;Contact us&#8221; _builder_version=&#8221;3.17.2&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;13px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#0c71c3&#8243; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;rgba(0,0,0,0)&#8221; button_border_radius=&#8221;5px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Rubik|||on|||||&#8221; button_use_icon=&#8221;off&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;20px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;14px|38px|14px|38px|true|true&#8221; button_letter_spacing_hover=&#8221;1px&#8221; locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;1px&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.12.1&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Rubik|500||on|||||&#8221; header_2_text_color=&#8221;#ff8f00&#8243; header_2_font_size=&#8221;14px&#8221; header_2_font_size_tablet=&#8221;42px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;Rubik|500||on|||||&#8221; header_3_font_size=&#8221;25px&#8221; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_3_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221;]<\/p>\n<h1><span style=\"font-size: large;color: #0c71c3\"><strong>Support ticket management system<\/strong><\/span><\/h1>\n<p><span style=\"font-size: large\">With a few simple steps you can open a ticket from the CUSTOMER ACCESS and we will respond quickly. <\/span><\/p>\n<p><span style=\"font-size: large;color: #0c71c3\"><strong>Request access to client area<\/strong><\/span><\/p>\n<p><span style=\"font-size: large\">If you do not have access to this panel you can request it by sending an email to soporte@wispcontrol.com<\/span><\/p>\n<p><span style=\"font-size: large\"><strong><\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;3.17.2&#8243; custom_padding=&#8221;5px|0px|50.5938px|0px|false|false&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#272727&#8243;][et_pb_row make_fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.17.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_text_color=&#8221;#ffffff&#8221;]<\/p>\n<h2><span style=\"color: #ffffff\">Subscribe<\/span><\/h2>\n<p style=\"color: #ffffff\">Subscribe with Mailchimp<\/p>\n<p>[\/et_pb_text][et_pb_contact_form captcha=&#8221;off&#8221; submit_button_text=&#8221;Subscribe me&#8221; module_id=&#8221;et_pb_contact_form_0&#8243; module_class=&#8221;formsuscrip&#8221; _builder_version=&#8221;3.17.2&#8243; title_level=&#8221;h3&#8243; title_text_align=&#8221;left&#8221; title_font_size=&#8221;14&#8243; form_field_text_align=&#8221;left&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; border_color_all=&#8221;#ffffff&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_color=&#8221;#ffffff&#8221; button_border_radius=&#8221;15px&#8221; button_use_icon=&#8221;off&#8221; text_orientation=&#8221;left&#8221;][et_pb_contact_field field_id=&#8221;Email&#8221; field_title=&#8221;correo@dominio.com&#8221; field_type=&#8221;email&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;3.17.2&#8243; custom_css_main_element=&#8221;||&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_text _builder_version=&#8221;3.17.2&#8243;]<\/p>\n<p style=\"color: #ffffff\">We offer telecommunication services by providing solutions for WISP network providers.<\/p>\n<p style=\"color: #ffffff\">We have agreements with the main service providers at national and international level.<\/p>\n<p style=\"color: #ffffff\">Learn more about <a href=\"#\">us<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text module_class=&#8221;piebloque2&#8243; _builder_version=&#8221;3.17.2&#8243; text_text_color=&#8221;#ffffff&#8221;]<\/p>\n<div class=\"col-md-3 md-margin-bottom-40\">\n<div class=\"posts\">\n<div class=\"headline\">\n<h2 style=\"color: #ffffff\">Services<\/h2>\n<\/div>\n<ul class=\"list-unstyled link-list\">\n<li><a href=\"https:\/\/wispcontrol.com\/transit\/\">IP transit<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/trunk-sip\/\">Trunk SIP<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/en\/we\/\">Network and Client Management Software<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/mor\/\">Telephony Resale Software<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/en\/support\/\">Technical support<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text module_class=&#8221;piebloque2&#8243; _builder_version=&#8221;3.17.2&#8243; text_text_color=&#8221;#ffffff&#8221;]<\/p>\n<div class=\"col-md-3 md-margin-bottom-40\">\n<div class=\"posts\">\n<div class=\"headline\">\n<h2 style=\"color: #ffffff\">Company<\/h2>\n<\/div>\n<ul class=\"list-unstyled link-list\">\n<li><a href=\"https:\/\/wispcontrol.com\/transit\/\">HOME\/a&gt;<i class=\"fa fa-angle-right\"><\/i><\/a><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/trunk-sip\/\">WE<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/en\/we\/\">CONTACT<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text module_class=&#8221;piebloque2&#8243; _builder_version=&#8221;3.17.2&#8243; text_text_color=&#8221;#ffffff&#8221;]<\/p>\n<div class=\"col-md-3 md-margin-bottom-40\">\n<div class=\"posts\">\n<div class=\"headline\">\n<h2 style=\"color: #ffffff\">Contact<\/h2>\n<\/div>\n<ul class=\"list-unstyled link-list\">\n<li><a href=\"https:\/\/wispcontrol.com\/transit\/\">Calle Santiago Ram\u00f3n y Cajal, 37 1\u00ba<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/trunk-sip\/\">03203 Elche (Alicante)<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/en\/we\/\">TEL: 966 061 140<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/mor\/\">Fax: 966 266 970<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<li><a href=\"https:\/\/wispcontrol.com\/en\/support\/\">Email: info@wispcontrol.com<\/a><i class=\"fa fa-angle-right\"><\/i><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TECHNICAL SUPPORT AND HELP We are here to help you, we have the best professionals to deal with any doubts or queries you may have regarding the correct functioning of WISPCONTROL and your network.Customer service The Customer Service team will solve all your doubts and advise you based on your needs. CONTACT E-mail: info@wispcontrol.com Telephone: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"tags":[],"class_list":["post-32285","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/pages\/32285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/comments?post=32285"}],"version-history":[{"count":10,"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/pages\/32285\/revisions"}],"predecessor-version":[{"id":32295,"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/pages\/32285\/revisions\/32295"}],"wp:attachment":[{"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/media?parent=32285"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wispcontrol.com\/en\/wp-json\/wp\/v2\/tags?post=32285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}